Temenos Lifecycle Management Suite - Origination Product Guide
Set Counteroffer Priority

Administrators have the ability to author business rules that automatically create counteroffers and define whether a counteroffer should decrease or increase the requested amount and/or term. If a rule is being authored that adjusts both amount and term, authors are able to prioritize which loan term should be considered over the other. To prioritize a loan term, use the Set Counteroffer Priority action template.

To begin authoring this type of rule, navigate to System Management > Origination > Rules Management and click  to open Rules Manager. Create a new rule using the EventProcessing category.

When authoring the Then Statement, select the "Set counteroffer priority" action template after all term adjustments have been defined. Upon selecting this template, the following vocabulary populates: "Set counteroffer priority to <select a priority>."

Within this template <select a priority> contains the following options:

Priority Description
Requested Amount Prioritizes the application's Requested Amount when generating counteroffer terms.
Term Prioritizes the application's Term when generating counteroffer terms.
If no priority is set when multiple counteroffer adjustments are being tested, Requested Amount receives first priority.

The example below provides a demonstration of a rule that automatically generates counteroffers if an application under $30,000 is automatically declined. Prioritizing the requested amount, counteroffers continue to generate in decreasing intervals of $500 and increasing term intervals of 2 months, until either the counteroffer is approved or the max interval count is reached.

 

 


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